Services

 

Redstone Companies Hospitality approaches the management and consulting for hotels, golf, fitness and spas with unparalleled attention to detail. With our extensive background in all areas of hospitality, we are able to service your needs no matter how big or small. We use a time proven process that lets us evaluate your asset to maximize its efficiencies and revenue opportunities while maintaining a high standard of service.

INITIAL EVALUATION:

  • Inspection evaluating the operations and condition of the physical property
  • Complete review of the Marketing, Sales and Public Relations plan as well as in-depth local market research
  • Extensive financial analysis of the property's performance with respect to revenues, labor, operations and fixed expenses
  • Evaluation of purchasing as well as food and beverage operations with an emphasis on menu improvement and cost reductions
  • Information technology review geared towards reduced complexity, efficient processes, improved security and document storage
  • Review of Customer Service and integration of standards across all departments
  • Detailed pro forma for the next 12 to 36 months, including specific operating standards; pro forma targets include the following:
    • Staffing guidelines
    • Payroll and benefits structures
    • Purchasing recommendations
    • Formal Marketing, Sales and Public Relations plan
    • Customer Service plan
    • Training recommendations

IMPLEMENTATION:

Redstone Companies Hospitality can be deeply involved during the implementation of the initial recommendations. Through this process you can expect:

  • On-site, high-level management to assist your current team as they begin implementation of recommendations
  • Detailed analysis of the monthly profit and loss statement with a variance report to budgeted targets; Line item analysis for areas of improvement
  • Assistance in implementation of an aggressive Marketing, Sales and Public Relations plan critical path
  • Ongoing analysis of the local market and competition to establish points of differentiation within the competitive set
  • Evaluation and updating revenue management philosophies and strategies.
  • Development of departmental training standards
  • Review of current senior management team and recommendations if any changes are warranted
  • Recommendations on capital expenditures to improve asset quality, guest and employee experience and reduced operating cost
  • Capital project management if needed
  • Agronomy recommendations and expertise if applicable

ONGOING MANAGEMENT AND ASSET MANAGEMENT:

Redstone Companies Hospitality is also available to operate as a third party manager, asset manager or to assist in receivership services. When Redstone Companies Hospitality is engaged as the property manager, you can expect us to perform all the items above as well as oversee the following:

  • Complete employee benefit packages
  • Access to property insurance, general liability insurance and worker compensation insurance
  • Reduced purchasing costs through our relationships with local and national vendors and utility companies
  • Property-wide guest satisfaction survey
  • Monthly owners meetings to review profit and loss statement, balance sheet, marketing programs, local competitions and trends, cash flows and a 30-60-90 day forecast
  • Annual budget including a capital budget
  • Annual Marketing, Sales and Public Relations plan
  • Three to five year working pro forma
  • Implementation and review of accounting systems and procedures.
  • Human Resource oversight and assistance
  • Review and implementation of physical plant preventive maintenance program

At Redstone Companies Hospitality we are highly experienced in working directly with executive teams for strong partnerships rooted in an environment of ethics, integrity and trust. Through careful analysis, in-depth planning and detail-oriented action and follow-through, we can tailor a plan expressly for your business to open new avenues of growth and success.